FAQs

No, the rental agreement is month-to-month.

Your rent is due on the first 1st day of the month.

We send out invoices 5 days prior to the first of each month. If you are on autopay then this is nothing more than a reminder. If you are not on autopay then it is your reminder to log on and make your payment or mail your payment prior to the 1st.

We accept cash, check, and major credit cards.

Flammable, explosive, or illicit materials are not allowed. Occupying the unit as living quarters is prohibited by law and is cause for immediate eviction. Storage of live animals is not allowed.

Door sizes vary by unit size and range from 3'8" to 9' wide. Our doors are roll-up doors are easy to operate and coil up once opened. If you have specific door requirements, talk to our manager and he or she will find the best solution for your need and be able to provide specific door measurements.

Yes, you must provide your own lock. We do offer locks for sale, if you would like to purchase one.

Only one lock is allowed per door latch, and you must keep your unit locked at all times. We inspect all locks daily. When you move out you must remove your lock.

No, we recommend contacting your insurance agency. We do offer insurance for you for an added fee. Talk to the manager for details.

The cameras are recording video 24 hours a day but they are not constantly monitored. Management is not responsible for immediately responding to help if required.

You may allow anyone you choose to have access by accompanying them on the premises or noting their name on your rental agreement. We request you do not give your access code to anyone not on your rental agreement.

Yes, you decide who may have access to your storage unit. The facility manager should be aware of anyone who has access to your unit.

The tenant shall be liable for any damage to the unit or any building, fixture, or other structure on the premises caused by tenant or his agents or guests. Tenant shall indemnify and hold Management harmless from any claim or cause of action arising out of Tenant's use of the premises or any part thereof.

It is a policy that our self-storage facility does not prorate rental payments for any partial months.

For help, call (814) 231-3000 for a personal appointment.

Gate access is 7 days a week, 24 hours a day.

You hold the only key to your storage unit. However, if you should misplace it, we have procedures in place to help you access your storage unit. In addition, we have locks for sale so you can replace the lock and have a new set of keys.